Delete your account & data

Effective date: 18 June 2026 · Last updated: 18 June 2026

This page explains how to request deletion of your Svas account and the personal data associated with it. Svas is a regional Indian nutrition and meal-planning app operated under the name Svas. We handle deletion requests in line with India’s Digital Personal Data Protection Act, 2023.

Operating name: Svas · Registered address: Hyderabad, India.
Grievance Officer: Rohith Gade, contact@svas.life.

1. How to request account deletion

You can request that your Svas account and its data be deleted in either of these ways:

By email: send a message from the email address on your Svas account to contact@svas.life with the subject “Delete my account”. (Sending from your account email lets us verify the request.)
In the app: open Profile → Contact support and send a message asking us to delete your account.

We verify that the request comes from the account owner, then delete the account. If you signed in with Google or a one-time code and aren’t sure which email is on the account, just email us and we’ll help.

2. What is deleted

When your deletion request is processed, we permanently delete:

Your account and login identity (email, and the Google sign-in link if used).
Your profile and preferences, age, sex, height, weight, activity, goal, diet, cuisines, and any health conditions or allergies you entered.
Your activity, generated meal plans, the meals and foods you logged, water and Svas Score history, and any support messages tied to your account.
Your subscription record (we never stored your card/UPI/bank details, those stay with the payment provider).

3. What we keep, and for how long

We retain only records we are legally required to keep, for example, transaction and tax/accounting records relating to any purchase. These are kept for the minimum period required by Indian law and then deleted. Aggregated, anonymised analytics that cannot identify you may be retained.

4. Timeline

We action verified deletion requests within 30 days. Active subscriptions should be cancelled before requesting deletion; deleting your account does not by itself cancel billing managed by the app store or payment provider.

5. Deleting some data without deleting your account

If you’d like us to delete only part of your data (for example, your logged meals or your health conditions) while keeping your account, email contact@svas.life with the details of what you’d like removed. The same verification and 30-day timeline apply.

6. Contact

Questions about deletion or your data rights: contact@svas.life.